PRINTS: Dye-sublimation printing
The carpet made by the supplier is sponge inside. Since the carpet needs to be vacuum sealed before being shipped, it will need time to recover to its original state. Therefore, customers might feel that the carpet is thin and wrinkled. Please spread open the carpet and let it rest for a few days so that the sponge inside can be recovered and the carpet will be thicker.
Normally flattens within 10 -15 days. Reduce creases by the rolling rug, pattern side up, and massaging by hand to help ease it flat.
PRODUCTION TIME: 2 - 3 Business Days
- Since the size is manually measured, please allow a slight dimension difference from 1-3 cm.
- Due to the different monitor and light effect, the actual colour of the item might be slightly different from the visual pictures.
- If you have any claims about the product quality, please send us a photo of the entire product containing the defect, a close-up photo of the error details, and a video recording the entire surface of the product up to the detail of the defect.
CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY. IF YOU ARE NOT SATISFIED, PLEASE CONTACT US TO SOLVE THE PROBLEM. WE WISH YOU HAVE A GOOD SHOPPING EXPERIENCE HERE.